School Music Program Enrolment
1. Experience Music will provide one, 30-minute lesson per week, every week of the school term in accordance with parent/ legal guardian’s chosen mode of learning; These are ‘SHARED’ (2 students per group lesson) or ‘GROUP’ (3 students per group lesson), ‘GROUP 4’ (4 students per group lesson).
2. In order to be guaranteed a place within the instrumental program, students are required to be enrolled for the entire duration or remainder thereof, the school term. No partial term enrolments are accepted otherwise;
3. Missed lessons due to student absenteeism will be charged in full, meaning these will not be credited in the form of make-up lessons, lesson credits or payment refunds;
4. Lessons that are missed due to suspension brought about by late payment will not be credited in the form of make-up lessons, lesson credits or payment refunds;
5. Missed lessons due to school activities, public holidays or tutor absence/schedule changes will be made up as soon as is possible or credited in the form of lesson credits for the following term, or ultimately a full refund if a student chooses to discontinue on in the following term;
6. Parents will be notified where possible, of scheduled make-up lesson day via SMS or WhatsApp;
7. If students are absent during a make-up lesson day, one more attempt will be made by the tutor to carry this out. After which, the outstanding missed lesson will no longer be credited in the form of a make-up lesson, lesson credit or payment refund;
8. Experience Music will notify the parent/legal guardian of any changes in lesson schedules due to tutor absence or schedule changes. This will be done via SMS or WhatsApp;
10. All tuition fees need to be paid in full and in advance by the commencement of each school term. Instrumental lessons will not commence until full payment has been cleared;
11. All payments must be made via bank deposit, direct debit or credit card. No cash or cheque payments will be accepted at the school;
12. Any outstanding payments that exceed 7 overdue-days will result in lessons being placed on hold;
13. Outstanding payments that exceed 14 overdue-days will result in student enrolment being withdrawn. A re-enrolment fee of $40 will apply beyond this point;
14. There is a 2-week ‘cooling-off’ period which commences on the day payment has been cleared. During this period, parent/legal guardians are entitled to receive a full refund of the entire term’s tuition fees minus any enrolment fees and fees for lessons already received should they discontinue the program. If a student discontinues after this period the remainder of the school term will be charged in full;
15. Experience Music will provide learning materials such as sheet music, exercise papers and other lesson aides, where applicable;
16. Experience Music will endeavour wherever possible, to see that students attend their lessons on time;
17. Experience Music will strongly encourage students to develop good home-practise routines during lessons. It is the responsibility of the parent/legal guardian to monitor home practise where possible, and sign off on student practice log-sheets or exercise books on a weekly basis;
18. It is the responsibility of the parent/legal guardian to ensure that the student owns, or has access to, his/her chosen instrument at home for the purposes of home practise. It is also the responsibility of the parent/legal guardian to ensure that students bring their lesson materials to lessons. These may include exercise books, folders and other accessories;
19. Experience Music will prepare and encourage students to perform at the yearly Soiree or recital. Where feasible it will support students performing at other school activities;
20. All personal information will be regarded with the highest form of confidentiality. Experience Music will not distribute, disseminate or share any personal information to any third party/parties under any circumstance in accordance with the Information Privacy Act 2000, or otherwise consented by the parent/legal guardian;
21. Where appropriate changes are required, it is the responsibility of parents/legal guardians to notify Experience Music at the nearest opportunity;
22. As your child/children's primary school expects that students will behave in a respectful manner towards others and towards others’ property, and parents/legal guardians are reminded that Experience Music also shares these expectations during the music tuition of its students;
23. Any behaviour that is not in accordance with the expectations of Experience Music which results in damage to property, will result in parent/legal guardian incurring the cost of repair or replacement of such property;
24. If parent/legal guardian has concerns or feedback regarding tuition, they must be directed at the nearest possible time to Experience Music;
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